Back to Jobs
Full-timeOn-siteEngineeringactive

GCP Technical Account Manager

DeloitteHonolulu, HI, United StatesPosted November 12, 2026

Job Description

1. Job Overview

Deloitte is hiring a GCP Technical Account Manager (Cloud Infrastructure Engineer III) to support Public Sector customers with cloud adoption, operational planning, technical issue resolution, and stakeholder coordination. Working alongside senior team members, you will help maintain account health and coordinate activities across customer and delivery partner teams. You will contribute to reliable, secure cloud outcomes in complex public-sector environments.

The Team

At Deloitte, AI & Engineering brings together engineering capabilities to build, deploy, and operate integrated, sector-focused solutions across software, data, artificial intelligence, networks, and hybrid cloud infrastructure. Our teams help clients modernize technology and data platforms, improve mission-critical operations, and create business value through scalable engineering solutions. We tailor our delivery approach to each client’s priorities, operating environment, and transformation goals.

Why Join Us / Our people and culture / Our purpose / Professional development

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Role purpose: As a GCP Technical Account Manager (Cloud Infrastructure Engineer III) on the AI & Engineering team, you will support Public Sector customers with cloud adoption, operational planning, technical issue resolution, stakeholder coordination, and maintaining account health in complex public-sector environments.

2. Key Responsibilities

  • Coordinate technical activities across assigned customer workstreams and track customer issues, risks, dependencies, action items, and upcoming milestones.
  • Collaborate with client Support, Product Engineering, and Site Reliability Engineering teams to resolve technical issues and customer escalations.
  • Support customer launches, capacity planning, product releases, and operational readiness activities.
  • Prepare materials for technical reviews, quarterly business reviews, and customer meetings; document customer needs and communicate product feedback to client teams.
  • Recommend Google Cloud practices that improve adoption, reliability, security, and performance; escalate complex technical or customer issues to the Senior Technical Account Manager.

3. Required Qualifications

  • Bachelor’s degree OR 12+ years of professional experience in cloud infrastructure, cloud operations, software development, or technical consulting.
  • Must currently hold a Google Cloud Professional certification in at least one of the following: Professional Cloud Architect; Professional Cloud Database Engineer; Professional Cloud Developer; Professional Cloud DevOps Engineer; Professional Cloud Network Engineer; Professional Cloud Security Engineer; Professional Data Engineer; Professional Machine Learning Engineer; or Professional Security Operations Engineer.
  • Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

4. Required Skills

  • 4+ years of experience supporting customers with Google Cloud implementations, cloud transformation programs, technical support, customer launches, release management, escalations, or technical consulting.
  • 1+ years of experience designing, developing, supporting, or operating microservices, distributed systems, and application programming interfaces (APIs) using software development practices.
  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

5. Preferred Qualifications

  • Experience supporting public-sector customers in Google Cloud environments.
  • Experience coordinating customer launches, capacity planning, product releases, or operational readiness activities.
  • Experience preparing materials for technical reviews or quarterly business reviews.

6. Experience Requirements

  • Bachelor’s degree OR 12+ years of professional experience in cloud infrastructure, cloud operations, software development, or technical consulting.
  • 4+ years of experience supporting customers with Google Cloud implementations, cloud transformation programs, technical support, customer launches, release management, escalations, or technical consulting.
  • 1+ years of experience designing, developing, supporting, or operating microservices, distributed systems, and application programming interfaces (APIs) using software development practices.

7. Additional Job Information

  • Employment type: Full-time
  • Work mode: On-site
  • Notice period: Not specified in the source
  • Locations provided by employer: Honolulu, HI; Honolulu County, HI; Hawaii, United States. (Listing notes: "Same job available in 77 locations")
  • Recruiting for this role ends on 11/21/2026.
  • Application instructions and accommodations: Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, direct inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com. The job posting includes a wage range estimate of $110,000 to $170,000. Requisition code: 367944. Apply via the employer's job posting (external link provided in source).

Skills & Competencies

Google Cloudcloud infrastructuremicroservicestechnical support

Job Overview

Job TypeFull-time
Work TypeOn-site
Job FunctionEngineering
IndustryEngineering
LocationHonolulu, HI, United States
Posted DateNovember 12, 2026
Country Eligibility

Applications accepted from candidates residing in United States only.

Ready to Apply?

Submit your application for this opportunity with Deloitte.