Full-timeOn-siteEngineeringactive

Salesforce Data Cloud & AI Associate Architect

AccentureCharlotte, NC, United StatesPosted November 12, 2026

Job Description

1. Job Overview:

Accenture is hiring an early-career Salesforce architect within Accenture’s Life Sciences Salesforce Business Group to build deep expertise at the intersection of Data Cloud, AI, and commercial transformation. The role focuses on programs in pharma, biotech, and MedTech where technical stakes are high and the learning curve is steep. You will contribute to architecture and solution design under the guidance of senior architects, own discrete technical workstreams, and grow quickly into independent delivery. The role is suited for candidates who are comfortable with data, curious about AI, and motivated by working on programs that matter — including patient access, HCP engagement, commercial operations, and agentic automation at enterprise scale.

Why Join Us:

Work within Accenture’s Life Sciences Salesforce Business Group on high-impact pharmaceutical, biotech, and MedTech programs.
Contribute to Data Cloud and AI initiatives, including Agentforce and AI-powered workflows.
Opportunity to grow under senior architects and transition to independent delivery while contributing to practice accelerators and reusable assets.

Role purpose: Contribute to Data Cloud and AI solution design and implementation for Life Sciences use cases, support integrations between Data Cloud and CRM and external data sources, author solution documentation, translate business requirements into implementation artifacts, and support quality and go-live readiness activities.

2. Key Responsibilities:

Data Cloud architecture — support design and configuration of Data Cloud data models, data streams, identity resolution, and segmentation for Life Sciences use cases
Agentforce & AI build — contribute to implementation of Agentforce agents and AI-powered workflows including Voice AI integrations across patient services and commercial programs
Solution documentation — author and maintain solution design documents, data flow diagrams, and technical specifications across assigned workstreams
Integration support — assist in designing and implementing integrations between Data Cloud, CRM (Salesforce LSC/Health Cloud), and external data sources (EHR, claims, third-party data)
Requirements and workshops — translate client business requirements into user stories, acceptance criteria, and platform configuration decisions; participate in and support facilitation of design workshops
Quality and testing — own technical test scenarios for assigned workstreams; support UAT, performance testing, and go-live readiness activities
Practice contribution — contribute to accelerators, reusable assets, and point-of-view materials for the Life Sciences AI and Data Cloud practice

3. Required Qualifications:

Minimum of 2 years Salesforce delivery experience in a consulting or SI environment
Minimum of 1 year of Data Cloud experience which includes working knowledge of data ingestion, identity resolution, segmentation, and activation patterns
Minimum of one year of Agentforce hands-on experience or certification with Agentforce, Einstein, or equivalent AI tooling on the Salesforce platform
CRM fundamentals — solid understanding of Sales Cloud, Service Cloud, Health Cloud, or Life Sciences Cloud
Minimum of 1 year of experience with APIs, data modeling, and integration concepts; experience with REST/SOAP or MuleSoft a plus
Minimum of 1 year of consulting (client-facing) experience
Bachelor’s degree in Computer Science, Engineering, or equivalent (minimum 12 years) work experience. If Associate’s Degree, must have minimum 6 years work experience.

4. Required Skills:

Experience with Salesforce Data Cloud including data ingestion, identity resolution, segmentation, and activation patterns
Hands-on experience or certification with Agentforce, Einstein, or equivalent AI tooling on the Salesforce platform
Solid understanding of Sales Cloud, Service Cloud, Health Cloud, or Life Sciences Cloud (CRM fundamentals)
Experience with APIs, data modeling, and integration concepts; familiarity with REST/SOAP or MuleSoft is noted as a plus

5. Preferred Qualifications:

Experience in pharma, biotech, or MedTech commercial or patient services contexts
Familiarity with Agentforce Voice or contact center AI architecture
Experience with customer data platforms beyond Salesforce (Segment, Adobe, mParticle)
Salesforce Data Cloud Consultant, Agentforce Specialist, Platform App Builder, or Health Cloud Accreditation
Experience working across onshore/offshore distributed teams

6. Experience Requirements:

Minimum of 2 years Salesforce delivery experience in a consulting or systems integrator environment
Minimums also include: 1 year of Data Cloud experience; 1 year of Agentforce experience or certification; 1 year of experience with APIs, data modeling, and integration concepts; and at least 1 year of consulting (client-facing) experience. Additional experience expectations are described under Preferred Qualifications.

7. Additional Job Information:

Employment type: Full-time
Work mode: On-site (role location listed as Charlotte, NC, Mecklenburg County, NC; North Carolina, United States)
Notice period: (Not specified in source)
Locations: Charlotte, NC, Mecklenburg County, NC; North Carolina, United States
Application instructions: The job posting indicates how to request accommodation (call 1 (877) 889-9009 or send an email or speak with your recruiter) and provides standard Equal Employment Opportunity and other hiring statements. Candidates must have work authorization in the U.S. that does not now or in the future require sponsorship of a visa. For consideration, follow Accenture's application process via the job posting and contact options provided on Accenture job listings.

Additional employer-provided information from the source: Accenture anticipates this job posting will be posted until 10/07/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. Compensation at Accenture varies depending on location, role, skill set, and level of experience. The posting includes role location annual salary ranges for multiple U.S. states and details about requesting accommodations and equal employment opportunity statements as provided by Accenture.

Skills & Competencies

Salesforce Data CloudAgentforceSalesforce CRM (Sales Cloud/Service Cloud/Health Cloud)APIs / MuleSoft

Job Overview

Job TypeFull-time

Work TypeOn-site

Job FunctionEngineering

IndustryEngineering

LocationCharlotte, NC, United States

Posted DateNovember 12, 2026

Country Eligibility

Applications accepted from candidates residing in United States only.

Ready to Apply?

Submit your application for this opportunity with Accenture.

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